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Active7mo ago

Tools Specialist

Tsmg·📍 Krakow, Lesser, Poland

Employment

FULL TIME

Work mode

On-site

Experience

1–3 years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Role overview The team is responsible for data quality and support operations of core online Geo products. A Tools Specialist is the liaison between the Operations team and Engineering team and responsible for ensuring the smooth technical functioning of the Ops teams. Responsibilities
  • Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/ products,
  • Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems,
  • Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility, and communicate user issues,
  • Coordinate tool releases and new updates (as needed),
  • Test tool fixes/changes/new features for engineers,
  • Submit code changes for tools (as needed),
  • Develop new tools/Dashboard as needed by the teams,
  • Diagnose global geo problems related to software/Linux,
  • Respond to support tickets for technical issues (bugs, latency, tool issues) and perform debugging, analysis, and escalate bugs that negatively impact operations according to the thresholds established in a timely and clear way.

    • Required skills
  • 1-3 years of experience in a similar domain,
  • ArcGIS desktop, ArcGIS server experience,
  • Scripting knowledge – Python and SQL experience,
  • High school graduate or equivalent,
  • Technological savviness,
  • Availability to work on the weekends (1-2 week days/month)
  • Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business,
  • Strong problem-solving skills and excellent attention to detail,
  • Able to work independently, motivated, proactive attitude with a passion for learning and creative problem-solving.
  • AI literacy

    • Nice to have
  • Github
  • FME

    • About this listing

    • Source: Tsmg's official careers site · still listed there on 14 Nov 2026
    • Posted 27 Mar 2026

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    What they are looking for

    Skills & requirements

    python →sql →linux →ai →

    Department · External Teams

    Hiring company

    Tsmg

    Technology

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