Trainee-Support

Job Title: ApplicationTrainee-Support (Fresher) Location: Experience: Freshers Only (Only Male candidates) Shift: Rotational Shift Job Description We are looking for enthusiastic and motivated fresh graduates to join our Application Support team. This is an excellent opportunity to start a career in production support and application support while working on enterprise applications and databases. Important: This role requires working in rotational shifts to support a 24x7 business environment. Candidates who are comfortable with rotational shifts should only apply. Key Responsibilities Monitor and support business applications. Identify, troubleshoot, and resolve application-related issues. Work on SQL queries for data validation and issue analysis. Coordinate with internal teams for issue resolution. Follow support processes, incident management, and service level agreements (SLAs). Maintain documentation and knowledge base articles. Provide timely updates to stakeholders and users. Eligibility Criteria Freshers only (2025/2026 BE, BTech graduates). BE, BTech Basic knowledge of MS SQL Server and SQL queries. Understanding of application support or production support concepts. Good verbal and written communication skills. Willingness to work in rotational shifts, including night shifts. Preferred Skills Knowledge of SQL databases. Understanding of Incident Management, SLA, Priority, and Criticality concepts. Basic exposure to application maintenance, production support, or DevOps concepts. Strong analytical and problem-solving skills. Good customer service orientation. Note This is a Fresher Hiring Requirement. Candidates must be comfortable working in rotational shifts. Applications from candidates who are not willing to work in rotational shifts will not be considered.