Travel Consultant - Series Booking

About Tripjack TripJack: The trusted tech platform for over 60,000+ travel agents across India! TripJack’s integrated platform offers content from 750+ airlines and 2 million+ hotels, along with services across corporate travel, travel assistance and insurance, rail, and marine segments. With a superior technology platform, seamless pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking and management experience for our agent partners. With over 35 years of combined travel experience, TripJack’s founders have always prioritised the needs of travel agent partners. Our goal is to empower partners with state-of-the-art technology that enables them to efficiently manage their businesses with minimal assistance. With a strong focus on supply, technology, and customer service, TripJack has become the preferred one-stop solution for travel agents seeking reliable, convenient, and efficient solutions for their clients. Role : Travel Consultant - Series Location: Mumbai Experience : 2-5 years Education : Graduate Job Summary: We are seeking a travel consultant—series/group bookings—to manage end-to-end domestic and international group travel operations. The role involves handling group air bookings, coordinating with airlines and suppliers, managing ticketing timelines, and ensuring smooth execution of series and group movements. The ideal candidate should have strong knowledge of group ticketing processes, excellent coordination skills, and the ability to manage multiple bookings while maintaining accuracy and service excellence. Job Responsibilities: Handle end-to-end series/group air bookings for domestic and international sectors. Coordinate with airlines, consolidators, and suppliers for group fares, seat blocks, confirmations, and ticketing deadlines. Manage group PNR creation, modifications, cancellations, and ticket issuance. Monitor booking timelines, payment schedules, ticketing queues, and airline confirmations. Negotiate and coordinate for group fare requests, waivers, and special approvals. Ensure accurate passenger details, fare validation, and compliance with airline policies. Resolve booking discrepancies and coordinate with internal teams for smooth execution. Maintain booking records, reports, and MIS related to series/group movements. Required Skills & Qualifications: 2–5 years of experience in Group/Series Air Ticketing Operations. Strong knowledge of domestic and international airline booking processes. Hands-on experience with GDS (Amadeus/Sabre/Galileo) and airline portals. Understanding of group fares, airline contracts, ticketing deadlines, and cancellation policies. Strong coordination, negotiation, and communication skills. Ability to manage multiple bookings and work under strict timelines.