CI
11 days ago
Charlotte, North Carolina, United States· Remote
$45K – $75K/yr
Customer Service
CI
Active1w ago
Travel Customer Support Representative
Pay vs market · Below median
This job's pay ($57,500 a year at the midpoint) is higher than about 40% of 86 salary-listed Customer Support jobs in United States in the last 12 months; their median is $60,000.
Role overview
Job description
About Us:
We are a reputable travel company dedicated to providing exceptional cruise experiences for clients. As a Remote Travel Customer Support Representative, you'll be responsible for helping clients select and book cruises based on their preferences, ensuring a smooth and seamless process from start to finish. This role offers flexibility with the opportunity to work from home.
Responsibilities:
Plan and book clients' cruises, including accommodations, excursions, and transportation.
Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
Coordinate bookings and payment processing, ensuring all details are accurate and timely.
Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process.
Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.
Requirements:
Strong passion for travel and cruising.
Excellent communication and organizational skills.
Ability to work independently and efficiently manage time.
Basic computer skills required, with proficiency in using booking software and email.
A customer-focused approach with the ability to manage client needs effectively.
No prior experience required; however, experience in customer service or the travel industry is a plus.
Benefits:
Flexible work schedule - the ability to work remotely.
Travel perks and discounts to experience the destinations you promote.
Competitive compensation based on bookings made.
Opportunities for professional growth within a supportive team environment.
Work alongside an award-winning team dedicated to delivering top-tier customer service.
How to Apply:
If you are excited about helping others plan their dream cruises and have a passion for travel, apply today to become part of our team as a Remote Travel Customer Support Representative!
More like this
About this listing
- Source: Careers In Travel | Destination Planners's official careers site · still listed there on 11 Nov 2026
- Posted 30 Oct 2026
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Role market pulse
How Customer Support demand looks in United States
Live jobs
101
Posted 30d
111
30d movement
+2675%
Remote share
52.5%
Salary listed
80.2%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Hiring company
Careers In Travel | Destination Planners
Hospitality & Travel
View the company profile, current openings and hiring details.
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