Venture Associate (Remote)

Decile Group (https://decilegroup.com) is transforming venture capital into a force for good in the world. We are working to launch 10,000 next-generation venture capital firms by 2030, fundamentally changing the face of venture capital.   We operate an integrated platform for modern venture capital, spanning education, software, and fund operations. VC Lab trains the next generation of fund managers. Decile Hub provides AI-enabled tools for fund operations. Start Fund enables managers to launch institutional-grade funds in under 24 hours. Decile Capital deploys capital into emerging managers. Together, these offerings make venture capital more accessible to anyone with world-class ideas and execution.     Role Overview We’re hiring a Venture Associate to serve as the primary relationship lead for a portfolio of emerging venture capital firms. You’ll help fund managers build and scale their funds by understanding their needs, connecting them with resources, and ensuring exceptional support across our platform. This is a dynamic, relationship-centered role at the intersection of venture capital, operations, and SaaS customer success. What You’ll Do

Serve as the primary contact for a portfolio of venture capital managers

Understand each fund’s stage, goals, and operational needs, and help them leverage the VC Lab and Decile Group ecosystem

Coordinate with internal teams (legal, finance, product, operations) to ensure timely, high-quality support

Track and manage interactions, follow-ups, and outcomes using our internal tools

Identify opportunities to improve the fund manager journey and share insights across the team

Learn continuously about the venture ecosystem and help improve our product and processes

What You Bring

3+ years in customer success, account management, or client operations for a high-touch SaaS or professional services company

1–2+ years in venture capital, fund administration, startup finance, or related ecosystem experience

Deep digital literacy and comfort learning new tools quickly (CRMs, project tracking, finance systems, etc.)

Proven ability to navigate complex, cross-functional customer issues and keep multiple stakeholders aligned

Strong written and verbal communication; composed and professional on video calls and in high-stress moments

High emotional intelligence, empathy, and follow-through

Proactive and self-directed — you close loops

Analytical and detail-oriented, with structured problem-solving skills

Thrives in a globally distributed, fast-moving startup environment

Bonus/Nice to Have

Experience in accelerators, venture studios, or startup communities

Familiarity with fund formation, LP reporting, or legal documentation workflows

Multilingual or global perspective

What We Offer

The energy and growth of a fast-moving startup with a mission that matters — transforming venture capital for good

Flexible remote work environment with team members across time zones

Medical and dental coverage

401K benefits

Flexible PTO and generous holiday schedule

Exposure to the global venture ecosystem, working directly with fund managers launching firms around the world

This is a great fit if you…

Want to break into the venture capital industry at a startup!

Want the ability to help change the world

Want to work in a vibrant work environment with passionate and capable team members

Want opportunities for personal growth and to level up in customer success

Want to be the face of the company and work with emerging managers from all over the world

How to Apply: If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another. Please describe why you are uniquely qualified for this position as a Fund Account Manager in the competitive field of Venture Capital to apply, as well as submit your resume.   Salary and benefits are commensurate with experience.