VP Growth & Markerting

Assistant Vice President (AVP) - B2C Car Care Job Title Assistant Vice President (AVP) - B2C Car Care Company Hoora Technologies Location Nagpur (In-office) Reports to Vice President (VP) or CEO / Founder Experience 8+ years in Business Leadership / P&L Management Job Mission You will lead the end-to-end B2C Car Care Service vertical, driving its strategy, operations, and growth. Your mission is to secure market leadership in the hyperlocal service space by maximizing service quality, efficiency, and customer lifetime value (LTV) . You will own the P&L for this core business unit, ensuring robust, profitable, and scalable expansion. Key Responsibilities 1. P&L Ownership & Growth Strategy Own the complete P&L for the B2C Car Care Service vertical, defining aggressive revenue targets and delivering sustainable profitability across all operational cities. Service Market Leadership: Develop and execute the growth strategy to increase market share, customer acquisition, and frequency of bookings in the hyperlocal vehicle care segment . Revenue Acceleration: Focus on strategies that maximize Average Transaction Value (ATV) and repeat customer rates, directly contributing to the organization's Annual Recurring Revenue (ARR). 2. Operational Excellence & Scalability Hyperlocal Operations: Optimize the entire service delivery model, from customer booking to doorstep execution, ensuring maximum service reliability and partner utilization . Quality & Customer Experience: Set and enforce high service quality standards, using data to continuously reduce friction, improve Net Promoter Score (NPS), and drive customer delight. System Creation: Collaborate with the Product and Tech teams to implement scalable operating procedures and internal tools necessary to support exponential growth in the service network. 3. Team Leadership & Management Team Command: Lead, mentor, and manage a high-performing cross-functional team across Operations, Sales, and City Management. Resource Management: Strategically manage the departmental budget and resources to maximize Return on Investment (ROI) and maintain cost efficiency. Ideal Candidate Profile Experience (Mandatory): You possess 8+ years of progressive experience in business leadership, with a minimum of 3 years owning a significant P&L or revenue target within a B2C model. Industry Expertise: Strong strategic understanding of the Hyperlocal Services or Vehicle Care/Service industries. Scale & Impact: Must have a proven track record of successfully scaling a business unit and managing large operational teams or networks. Industry Fit: Previous experience in a leadership role within a popular consumer tech or service marketplace (e.g., Urban Company, Swiggy, Zomato, or GoMechanic ) is highly preferred. Analytical Acumen: Exceptional skills in financial analysis, unit economics, and using data to inform strategic and operational decisions.