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Role overview
Job description
Position Summary
The Vice President of Operations is accountable for the design, execution, and ongoing effectiveness of the company’s operational system, including construction, service, and project management functions.
This role ensures that work is planned, executed, and completed profitably, predictably, and to standard, replacing informal coordination and personality-driven decision-making with clear accountability, documented processes, and measurable performance.
Key Responsibilities
Enforcing standardized execution practices across all operational functions
Preventing margin erosion from labor overruns, rework, and missed change orders
Ensuring disciplined job and project kickoff, execution, and closeout
Aligning operational capacity with committed workload
Clear role definition and performance expectations for each direct report
Coaching leaders to manage through systems, KPIs, and cadence
Enforcing accountability without bypassing the chain of command
Developing leadership depth and succession readiness
Clear project ownership and authority
Standardized project lifecycle control (authorization → plan → execute → close)
Schedule integrity and scope control
Prevention of undocumented or unpaid work
Capacity planning across construction and service operations
Coordination between project management and field execution
Prevention of overcommitment and reactive rescheduling
Maintaining a consistent operational cadence
Defining SOPs for critical operational functions
Ensuring SOPs are trained, used, and enforced
Eliminating variation that creates inefficiency or risk
Supporting continuous improvement without disrupting execution
Defining operational KPIs across construction, service, and project management
Conducting weekly operational reviews with direct reports
Managing by exception when results are out of range
Providing transparent upward reporting to executive leadership
QualificationsMinimum 10 years of operations leadership experience
HVAC, plumbing, or construction industry experience strongly preferred
Demonstrated success managing operations through metrics and systems
Bachelor’s degree in business, Construction Management, Engineering, or related field
(or equivalent experience)
Strong operational judgment
Ability to enforce standards consistently
Clear written and verbal communication
Independent decision-making with appropriate escalation
1. Operational Performance & Margin Accountability
The Vice President of Operations is accountable for overall operational performance across construction, service, and project management.
This includes accountability for:
2. Leadership of Operations Management Team
The Vice President of Operations is accountable for the effectiveness and accountability of the Construction Director, Service Director, and Project Manager.
This includes accountability for:
3. Project Management Control
The Vice President of Operations is accountable for disciplined project execution across applicable work.
This includes accountability for:
4. Operational Planning & Coordination
The Vice President of Operations is accountable for ensuring work is planned realistically and executed reliably.
This includes accountability for:
5. Process Ownership & Standardization
The Vice President of Operations is accountable for defining and enforcing the company’s operational standard work.
This includes accountability for:
6. Operational Reporting & Leadership Visibility
The Vice President of Operations is accountable for providing leadership with accurate, timely, and actionable operational information.
This includes accountability for:
Qualifications
Qualifications
Experience
Knowledge & Skills
(or equivalent experience)
About this listing
- Source: Cogent Talent Solutions's official careers site · still listed there on 13 Nov 2026
- Posted 28 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Bachelor’s degree in business, Construction Management, Engineering, or related field
Department · Professional Services
Hiring company
Cogent Talent Solutions
Construction
View the company profile, current openings and hiring details.
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