AGM - Digital Transformation

Job Title: AGM- Digital Transformation Location: Hyderabad Department: Technology/ Business Operations Reporting To: Business Operations Head Role Overview Lead digital transformation across the organization, encompassing ERP implementation, business intelligence, MIS, and process excellence (design & redesign), ensuring execution discipline and cross-functional alignment Functional Coverage Sales | CRM | Procurement | Projects | Nursery | Inventory | Maintenance | Accounting | Finance Key Responsibilities 1. ERP Implementation & Vendor Coordination Act as the primary interface between Gamlaa and the ERPNext implementation partner . Drive end-to-end ERP implementation execution across all departments. Define scope, timelines, and deliverables for each function. Conduct regular review cadences to track implementation progress. Ensure adherence to timelines, SLAs, and quality standards. Validate deliverables prior to internal acceptance. 2. Cross-Functional Alignment & Execution Coordinate with Sales, CRM, Operations, Procurement, Projects, Inventory, Maintenance, Accounting, and Finance teams . Ensure equal focus and implementation progress across all departments . Align workflows, resolve dependencies, and drive execution clarity. Act as the central point for business–technology alignment . 3. BRD Validation & Process Structuring Lead requirement gathering and ensure comprehensive BRD (Business Requirement Document) creation for all departments. Validate BRDs to ensure: Completeness and clarity of requirements Alignment with actual business processes Coverage of edge cases and exceptions Ensure proper sign-off from stakeholders before implementation . Translate BRDs into structured workflows and execution plans . 4. Business Process Integration Ensure seamless integration across lifecycle: Lead → CRM → Order → Procurement → Inventory → Execution → Billing → Accounting → Finance → Collections → Reporting Embed financial controls, accounting workflows, and compliance requirements . Ensure alignment between operational workflows and financial reporting . 5. MIS, Dashboards & Business Intelligence (Power BI) Define and implement Power BI/ ERP Next based MIS frameworks across all departments . Ensure structured data flow from ERPNext into ERPNext reporting/ Power BI dashboards . Drive creation of dashboards such as: Sales pipeline & CRM performance Project execution & cost tracking Inventory & procurement analytics Financial dashboards (Revenue, Cost, Margins, Cash Flow, Receivables) Standardize reporting for leadership decision-making. 6. Implementation Governance & Tracking Establish structured tracking mechanisms for: Implementation progress Open issues and risks Change requests Maintain visibility across all departments. Drive timely escalation and resolution of blockers. 7. UAT, Rollout & Adoption Coordinate User Acceptance Testing (UAT) across all functions including finance validations. Ensure issue closure before go-live. Drive phased rollout and stabilization . Ensure strong user adoption across all departments . 8. Continuous Improvement & Optimization Continuously review system usage, workflows, and Power BI/ ERP Next MIS outputs. Identify gaps, inefficiencies, and improvement opportunities. Work with stakeholders and vendor to enhance processes and system capabilities . Drive iterative improvements post-implementation to maximize business value. 9. Data Governance & Accuracy Ensure readiness and accuracy of master data: Customers, Vendors, Items, Projects, Chart of Accounts, Pricing Validate consistency between operational and financial data. Establish ongoing data governance practices. 10. Leadership Reporting & Visibility Provide structured updates to leadership on: ERP implementation progress Power BI/ ERP Next based MIS readiness and dashboard availability Key risks, issues, and dependencies Enable data-driven decision-making across the organization . Qualifications & Experience 6–12 years of experience in digital transformation / ERP implementation / PMO roles . Experience working with external ERP vendors or system integrators . Strong working knowledge of ERPNext (preferred) . Hands-on exposure to Power BI / MIS / Python based dashboarding environments . Understanding of accounting and finance processes (billing, collections, reporting) . Core Competencies Strong BRD validation and process thinking Cross-functional coordination and execution ERP implementation understanding Power BI/ ERP Next based Business intelligence & MIS orientation Stakeholder management across business & finance teams Strong tracking, follow-up, and accountability