S
24 days ago
Bengaluru, KARNATAKA, India· Full-time
₹25L – ₹40L/yr
B2BBusiness Development
ZE
Role overview
Job description
Operations Leadership: Own end-to-end last-mile delivery operations, including hub management, dispatch planning, and inventory flow. Team Management: Hire, train, and manage large teams of Delivery Associates, Team Leads, and supervisors (100+ members). Performance Tracking: Monitor key metrics: On-Time Delivery (OTD), TAT, Cost Per Delivery, RTO (Return to Origin), and Rider Productivity. Network Optimization: Scale city infrastructure, manage 3PL partnerships (e.g., Delhivery, Shadowfax), and improve routing efficiency. Customer Experience: Ensure high customer satisfaction (NPS) by reducing delivery failures and managing escalations. Experience: 4–8 years in last-mile operations, E-commerce, or logistics, with experience scaling operations. Leadership: Proven ability to lead large, diverse, and fast-paced operational teams. Analytical Skills: Strong data-driven decision-making, proficiency in operational metrics, and experience with MIS/logistics tech. Education: Bachelor’s degree in Engineering, Business, or related field.
About this listing
- Source: Zypp Electric's official careers site · still listed there on 9 Nov 2026
- Posted 12 May 2026
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What they are looking for
Skills & requirements
Qualification
Bachelor’s degree in Engineering, Business, or related field.
Department · 2W - Operations
Hiring company
Zypp Electric
Energy
View the company profile, current openings and hiring details.
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