Business Development Associate - Renewals

About Us At Bhanzu, our mission is to make math engaging, sparking curiosity and confidence in young learners. Bhanzu has successfully raised a $16.5M Series B funding round, led by Epiq Capital, with support from Z3Partners! We are changing the way math is learned and are blossoming into India's leading math education company, positively impacting students across 15+ countries. Through Bhanzu, we aim to eradicate Math Phobia across this globe, and enable our students to pursue careers in Stem Fields, Coding, Analytics, AI and much more by ensuring their core math fundamentals are strong Position Overview : We are seeking a Business Development Associate (BDA) focused on Renewals to join our vibrant team. The ideal candidate will play a crucial role in driving customer retention and maximizing revenue through effective management of renewal processes. This position requires a strategic thinker with strong communication skills and a passion for customer success. Job Description Oversee the entire renewal process for existing customers, ensuring timely and effective communication regarding contract renewals Build and maintain strong relationships with clients to understand their needs, address concerns, and promote loyalty to Bhanzu's offerings Work closely with customer success, marketing, and product teams to align strategies and enhance customer satisfaction Strong understanding of customer success and retention strategies Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives Requirements: Excellent written and verbal communication skills. Ability to work under pressure. Laptop is mandatory. Willing to work in a startup environment (fast paced). Willing to work 6 days a week. Please Note : it's individual contributor role