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Active5mo ago

Collection Officer

Turno Volt·📍 Hyderabad, Andhra Pradesh, India

Employment

FULL TIME

Work mode

On-site

Experience

1–5 years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Responsibilities: • Conduct field visits to customers with overdue payments to ensure timely recovery. • Follow up with defaulting customers and negotiate repayment plans or settlements. • Educate customers about payment schedules, overdue charges, and settlement options. • Identify and resolve customer disputes to improve repayment rates. • Encourage customers to use digital payment methods for ease of transaction. • Track and locate absconding or unresponsive customers using field intelligence. • Coordinate with repo agents and legal teams for vehicle seizure in extreme cases • Maintain and update daily collection reports, payment records, and field visit logs. Key Requirements: Experience: 2+ years in field collections, loan recovery, or credit management, preferably in 3-Wheeler EV vehicle finance. • Strong negotiation and persuasion skills to handle difficult customers. • Willingness to travel extensively within the assigned region • Fluency in local language along with Hindi/English is preferred. • Must have a valid driving license and own vehicle for field visits

About this listing

  • Source: Turno Volt's official careers site · still listed there on 9 Nov 2026
  • Posted 19 May 2026

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What they are looking for

Skills & requirements

Qualification

Must have a valid driving license and own vehicle for field visits

Department · Collections

Hiring company

Turno Volt

Hospitality & Travel

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