Salary not disclosed
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Role overview
Job description
Responsibilities: • Conduct field visits to customers with overdue payments to ensure timely recovery. • Follow up with defaulting customers and negotiate repayment plans or settlements. • Educate customers about payment schedules, overdue charges, and settlement options. • Identify and resolve customer disputes to improve repayment rates. • Encourage customers to use digital payment methods for ease of transaction. • Track and locate absconding or unresponsive customers using field intelligence. • Coordinate with repo agents and legal teams for vehicle seizure in extreme cases • Maintain and update daily collection reports, payment records, and field visit logs. Key Requirements: Experience: 2+ years in field collections, loan recovery, or credit management, preferably in 3-Wheeler EV vehicle finance. • Strong negotiation and persuasion skills to handle difficult customers. • Willingness to travel extensively within the assigned region • Fluency in local language along with Hindi/English is preferred. • Must have a valid driving license and own vehicle for field visits
About this listing
- Source: Turno Volt's official careers site · still listed there on 9 Nov 2026
- Posted 19 May 2026
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What they are looking for
Skills & requirements
Qualification
Must have a valid driving license and own vehicle for field visits
Department · Collections
Hiring company
Turno Volt
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₹5.5L – ₹6L/yr
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