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Active2mo ago

Customer Support Executive

Adda247·📍 Lucknow, Uttar Pradesh, India

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

₹2.2L/yr

Pay vs market · Bottom quarter

This job's pay (₹2,20,500 a year at the midpoint) is higher than about 20% of 20 salary-listed Customer Support jobs in India in the last 12 months; their median is ₹3,19,000.

Salary data →

Role overview

Job description

Designation: Customer Support Executive Department: Customer Experience BU: Service Excellence Location: Lucknow Why Join Us? Here is your chance to join a young, energetic team with the vision to transform the education space in India. Key Responsibility: - Handle user queries post-purchase through calls, emails, and chat. Present suitable product solutions virtually and ensure issue resolution. Maintain accurate customer interaction records using the CRM system . Achieve and exceed weekly and monthly performance metrics. Deliver high-quality service and maintain professionalism in all interactions. Participate in ongoing process improvement initiatives. Note: This is a complete in-office role (No Work-from-Home option). Requirements: - Any Graduate / Post Graduate / MBA (Marketing) . Freshers can apply. Excellent communication and interpersonal skills (English & Hindi). Strong customer focus with good convincing and problem-solving ability. Passion to work in a fast-paced startup environment . Multi-disciplinary and continuous learning mindset.

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About this listing

  • Source: Adda247's official careers site · still listed there on 8 Nov 2026
  • Posted 21 Aug 2026

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Role market pulse

How Customer Support demand looks in India

58/100 · steady

Live jobs

41

Posted 30d

36

30d movement

+1100%

Remote share

2.4%

Salary listed

39%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

Requirements: - Any Graduate / Post Graduate / MBA (Marketing)

Department · Service Excellence

Hiring company

Adda247

Education

View the company profile, current openings and hiring details.

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