HVAC Maintenance Technician

HVAC Maintenance Technician - Stoneham, MA
Tired of being just another tech on the schedule? Come work somewhere that actually values what you bring to the table. 
At Sila Boston, we take care of our people, invest in great tools and training, and give our techs real opportunities to grow and make great money. You’ll have steady work, a strong team behind you, and the resources of a growing company — without losing that local team feel. 
We're proud to be an official partner of the Boston Bruins! Our partnership reflects our commitment to teamwork, excellence, and being part of the Boston community.
If you’re good at what you do and want to work with good people who appreciate it, come see why Sila Boston is a great place to build your career. 
Job Description 
We are looking for an experienced HVAC Maintenance Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution. 
Job Duties 
Diagnose, service, repair, and maintain residential HVAC systems 
Perform preventative maintenance and system tune-ups 
Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues 
Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers 
Explain findings and present repair or replacement options to homeowners 
Identify opportunities for system upgrades and maintenance agreements 
Complete estimates, invoices, and service documentation accurately 
Maintain company vehicle, tools, parts, and equipment 
Follow EPA, OSHA, and company safety standards 
Provide a professional customer experience from start to finish 
 
Skills & Experience 
1+ years of HVAC Maintenance experience
Strong diagnostic and troubleshooting ability 
EPA 608 certification required 
Experience with furnaces, boilers, heat pumps, mini splits, and AC systems 
Knowledge of electrical and low-voltage troubleshooting 
Ability to explain technical issues in a way customers understand 
Comfortable presenting repair and replacement options 
Valid driver's license with an acceptable driving record 
Service Titan or similar field service software experience is a plus 
 
What Success Looks Like 
Shows up ready to work and follows through on commitments 
Takes pride in quality work and attention to detail 
Communicates clearly with customers and teammates 
Works safely and follows established processes 
Takes ownership, solves problems, and is willing to keep learning 
 
Benefits 
Company-provided phone/tablet  
Tool and safety equipment support 
Medical, dental, and vision insurance 
401(k) with company match 
Paid time off and paid holidays 
Company-paid life and disability insurance 
Paid training and professional development 
Opportunities for career growth and advancement 
 
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