HVAC Service Technician

HVAC Service Technician – Stoneham, MA
$35–$55/Hour + Performance-Based Earning Opportunities
Up to $5,000 Sign-On Bonus for Qualified Candidates!
Year-Round Work | Company Vehicle | Full Benefits
Join Sila Boston – Proud Partners of the Boston Bruins!
We're proud to be an official partner of the Boston Bruins! Just like the Bruins, we believe in hard work, teamwork, and showing up ready to deliver our best every day.
At Sila Boston, we know great HVAC technicians are the backbone of our business. That's why we invest in our people, provide the tools and support they need to succeed, and offer opportunities to grow their careers and earning potential.
We're looking for an experienced Residential HVAC Service Technician who knows how to troubleshoot, enjoys solving problems, and takes pride in doing the job right.
If you're tired of being just another number and want to work for a company that values your skills and experience, we'd love to talk.
What We Offer
$35–$55 per hour, based on experience
Up to $5,000 sign-on bonus for qualified candidates
Performance-based earning opportunities
Year-round work and consistent opportunities
Company vehicle
Medical, dental, and vision insurance
401(k) with company match
Paid time off and paid holidays
Company-provided tablet and uniforms
Ongoing technical training and professional development
Career advancement opportunities
Strong operational support and a team that has your back
The stability and resources of a growing company with the feel of a local team
What You'll Be Doing
As an HVAC Service Technician, you'll work directly with homeowners to diagnose problems, recommend solutions, and keep their heating and cooling systems running safely and efficiently.
Diagnose, troubleshoot, service, and repair residential HVAC systems.
Work on furnaces, central air conditioning systems, heat pumps, and ductless mini-splits.
Identify the root cause of system failures and perform accurate, effective repairs.
Perform preventative maintenance, inspections, and system performance evaluations.
Explain findings clearly and present repair or replacement options to homeowners.
Recommend appropriate repairs, system upgrades, and maintenance plans based on customer needs.
Complete service calls efficiently while maintaining high standards for quality and customer satisfaction.
Maintain accurate service records and documentation using ServiceTitan.
Follow safety procedures, manufacturer specifications, and industry best practices.
Keep your company vehicle, tools, and work area clean and organized.
Build lasting customer relationships through professionalism, honesty, and dependable service.
What We're Looking For
3+ years of residential HVAC service experience.
EPA Universal Certification required.
Strong diagnostic and troubleshooting skills with the ability to work independently.
Hands-on experience servicing and repairing furnaces, air conditioners, heat pumps, and mini-splits.
Ability to diagnose electrical, mechanical, airflow, and refrigerant-related issues.
Comfortable communicating directly with homeowners and explaining repair options.
Strong customer service skills and pride in delivering quality workmanship.
Ability to manage multiple service calls while maintaining accuracy and minimizing callbacks.
Valid driver's license and ability to meet company driving requirements.
Even Better If You Have:
Experience with ServiceTitan or similar field service software.
Experience with flat-rate pricing and presenting multiple repair options.
Familiarity with high-efficiency heating and cooling systems.
Experience with boilers, hydronic heating systems, or zoning.
A strong track record of productivity, customer satisfaction, and successful first-time repairs.
Ready to Make a Move?
You've worked hard to build your HVAC skills. You deserve to work for a company that recognizes your experience, supports your success, and gives you opportunities to earn more.
At Sila Boston, you'll have year-round work, a great team, and the tools and resources to do what you do best.
Let's talk about your next opportunity. Apply today!
Up to $5,000 Sign-On Bonus for Qualified Candidates!
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