Inbound IT Sales Executive (2+ Years Experience)

Inbound IT Sales Executive (2+ Years Experience) Job Title: Inbound IT Sales Executive Location: Chennai Department: Sales / Lead Generation Experience Required: Minimum 2 years in field Sales ( B2B/B2C) Job Summary: We are looking for an experienced Inbound IT Sales Executive to manage and convert incoming leads, understand client requirements, provide product/service information, and collaborate with internal teams to deliver proposals. The role requires strong communication skills, technical understanding of IT solutions, and a customer-first sales approach. Key Responsibilities: 1. Lead Management & Conversion - Handle inbound leads from calls, website inquiries, emails, and marketing campaigns. - Understand customer requirements and match them with suitable IT solutions. - Qualify leads and improve conversion through timely follow-ups. - Schedule product demos and requirement discussions. 2. Client Communication & Coordination - Act as the first point of contact for incoming inquiries. - Present product features, services, and pricing clearly. - Collaborate with presales and technical teams to prepare proposals. - Build strong relationships with prospects. 3. Sales Documentation & Reporting - Prepare quotations, proposals, and client documentation. - Maintain CRM records with updated lead status. - Generate weekly and monthly lead and conversion reports. 4. Market Understanding - Stay updated with IT industry trends and competitor offerings. - Gather customer feedback to improve sales strategy. Required Skills and Qualifications: Experience: - Minimum 2+ years of inbound sales experience in IT / Software / SaaS. Technical Skills: - Understanding of IT services (web development, cloud, hosting, mobile apps). - Ability to explain technical concepts to clients. - Experience with CRM tools (Zoho, HubSpot, Salesforce). Soft Skills: - Excellent verbal and written communication. - Strong listening and negotiation skills. - Ability to meet sales targets. - Good presentation and documentation abilities. Preferred Skills (Good to Have): - Experience handling international leads is an advantage. - Ability to manage multiple leads in a fast-paced environment. - Strong follow-up discipline and customer service mindset.