Manager - Quality

Role Overview The Manager – Quality is responsible for establishing, implementing, and sustaining robust quality management systems across all projects to ensure the highest standards of construction quality. This role plays a critical part in driving quality assurance, quality control, regulatory compliance, risk management, team leadership, and ERP-based quality integration. The position demands strong technical expertise, proven leadership capability, and a continuous improvement mindset within the real estate or construction environment. Quality Management Systems ● Develop and implement quality management systems to ensure adherence to quality standards, codes and regulations. ● Establish processes, procedures and guidelines to ensure consistency in quality across all projects. Quality Assurance ● Develop and implement quality assurance programs to assess and enhance the quality of construction processes and deliverables. ● Conduct quality reviews, track performance metrics and implement continuous improvement initiatives to enhance project quality. Quality Control ● Establish and monitor quality control processes throughout the project lifecycle. ● Conduct regular inspections and audits to identify non-conformities, defects and deficiencies. ● Work closely with project teams to implement corrective actions and preventive measures. ● Provide guidance to other team members on meeting company’s quality standards. Compliance and Standards ● Stay updated with industry standards, codes and regulations related to construction quality. ● Ensure compliance with relevant regulations and certifications such as ISO standards and building codes. ● Provide guidance and support to project teams in meeting compliance requirements. Documentation and Reporting ● Maintain accurate and comprehensive records of quality inspections, audits and corrective actions. ● Prepare timely reports on quality performance, trends and recommendations for management review. Training and Development ● Provide training and support to team on quality management principles, techniques and best practices. ● Promote a culture of quality consciousness and continuous improvement among project teams. Supplier and Subcontractor Management ● Collaborate with procurement and subcontractor teams to ensure that suppliers and subcontractors meet quality requirements. ● Conduct quality assessments and audits of suppliers and subcontractors to ensure compliance with quality standards. Risk Management ● Identify potential quality risks and develop risk mitigation strategies. ● Implement measures to prevent quality-related issues and ensure proactive risk management throughout the project lifecycle. Team Leadership ● Provide leadership and guidance to the quality team. Foster a culture of teamwork, collaboration and accountability. ● Set performance expectations, conduct performance evaluations and provide feedback and mentoring to team members. ERP Integration: · Lead the integration of Quality Management modules within the company's ERP system. · Ensure data accuracy and consistency within the ERP system to support quality management processes. · Train employees on using ERP tools for quality monitoring and reporting.