Operations Executive – Marketplace & Quick Commerce

Operations Executive – Marketplace & Quick Commerce GO DESi Mandi Pvt Ltd | Bengaluru, Karnataka Who we are… At GO DESi, our mission is to make DESi 'POP’ular. We are a packaged food brand that makes regional DESi products relevant and accessible to customers, while ensuring quality and authenticity. Today, the bulk of our products operate in the Impulse category. Our bestseller is DESi POPz; we sell more than 90 lakh POPz monthly. Our other categories include DESi Meetha, DESi Mints, and DESi Bytes. We have an integrated backend, i.e., we own the entire supply chain from sourcing to manufacturing. GO DESi aims to be a sustainable brand with the larger purpose of becoming a beacon for non-zero-sum capitalism, where all stakeholders win. Check out more about us. Follow the link below: https://bit.ly/4dWXm7r Role Overview We are looking for a detail-oriented Operations Executive to manage day-to-day coordination across Quick Commerce and marketplace platforms. The role focuses on ensuring smooth order processing, appointment planning, platform coordination, and operational reporting. Key Responsibilities Operations Monitor and accept purchase orders (POs), shipment status, and platform requirements. Coordinate internally with warehouse/logistics teams for dispatch readiness. Schedule and align delivery appointments as per platform purchase orders. Ensure timely booking of slots and adherence to platform timelines. Track pending appointments and resolve delays proactively. Platform Coordination & Support Act as the primary point of contact for platform support teams. Raise and follow up on tickets related to operations, shipments, and discrepancies. Maintain clear communication with account managers and platform stakeholders. GRN & Inbound Management Ensure timely completion of GRNs (Goods Receipt Notes). Track inward shipments and reconcile discrepancies with platforms/warehouses. Maintain accurate records of completed and pending GRNs. Required Skills & Qualifications Experience in e-commerce operations, marketplace, or quick commerce preferred. Strong coordination and follow-up skills. Proficiency in Excel/Google Sheets and dashboards. Good communication and problem-solving ability. Highly organised with attention to detail. Why you should join GO DESi… At GO DESi we are growing exponentially and discovering new problems and creative solutions daily. We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things and experimenting. That's why we seek out colleagues who embody our values. Here, you own your work, right from day one. You can grow enormously if you are a self-learner and embrace challenges.