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Role overview
Job description
Install, commission, inspect, and service commercial cleaning machines at customer locations. Attend breakdown and service calls within the assigned territory. Diagnose mechanical, electrical, hydraulic, and battery-related problems. Carry out preventive maintenance and periodic servicing as per company guidelines. Troubleshoot and repair machines such as: Scrubber-dryers Single-disc machines Vacuum cleaners Sweeping machines High-pressure cleaning machines Carpet and upholstery cleaning equipment Other commercial cleaning equipment Replace faulty components, spare parts, motors, pumps, batteries, controllers, switches, hoses, and other machine parts as required. Conduct machine demonstrations and provide basic operator training to customers. Maintain accurate service reports, job cards, installation reports, and spare-parts records. Follow up on pending service requirements and ensure timely closure of complaints. Identify recurring technical issues and report them to the Service Manager. Coordinate with the Sales, Spare Parts, and Customer Support teams for effective service delivery. Maintain good customer relationships and identify potential service/spare-parts requirements. Ensure service tools, testing equipment, and company assets are properly maintained. Follow all company safety procedures while working at customer sites. Travel extensively within the assigned territory and occasionally outside the territory as required. Requirements We require a Service Engineer with experience in the cleaning industry. Although we will provide complete product training, we need a candidate who is familiar with cleaning equipment and can quickly adapt to our products. We have also deputed one engineer to another area, and we expect the installation of 7 TMS machines over the next two months. To ensure timely commissioning, preventive maintenance, and prompt customer service, the branch requires additional service support. Benefits We require a Service Engineer with experience in the cleaning industry. Although we will provide complete product training, we need a candidate who is familiar with cleaning equipment and can quickly adapt to our products. We have also deputed one engineer to another area, and we expect the installation of 7 TMS machines over the next two months. To ensure timely commissioning, preventive maintenance, and prompt customer service, the branch requires additional service support.
About this listing
- Source: Roots Group's official careers site · still listed there on 9 Nov 2026
- Posted 30 Oct 2026
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What they are looking for
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Hiring company
Roots Group
Shop Roots online for our lifestyle collection of men, women, and kids casual apparel, shoes, leather goods and more.
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