CI
13 days ago
Chicago, Illinois, United States· Remote
$55K – $70K/yr
Customer Service
A&
Pay vs market · Bottom quarter
This job's pay ($45,000 a year at the midpoint) is lower than over 90% of 86 salary-listed Customer Support jobs in United States in the last 12 months; their median is $60,000.
Role overview
Job description
We are seeking an organized and service-focused Travel Customer Support Coordinator to assist with travel research, reservation coordination, and client support. This role is suited for individuals who enjoy helping others, communicating with customers, and managing details in a remote environment.
Responsibilities include assisting with destination and accommodation research, coordinating reservation details, responding to travel-related questions, maintaining accurate client information, and providing support throughout the travel planning process.
Key Responsibilities
Assist with researching destinations, accommodations, cruises, and vacation options
Coordinate reservation details and confirm travel information
Respond professionally to client questions and requests
Review itineraries and booking information for accuracy
Maintain organized client records and communications
Provide customer support before and after travel
Use online travel platforms and digital communication tools
Qualifications
Training & Development Structured onboarding and training are provided to help individuals become familiar with travel resources, reservation processes, supplier platforms, and customer service procedures. Ongoing learning and professional development resources are also available. Work Environment This is a remote opportunity requiring reliable internet access, effective communication skills, and the ability to work independently while providing professional service to clients.
Qualifications
- Strong written and verbal communication skills
- Excellent organization and attention to detail
- Customer-service-oriented approach
- Comfortable working independently and using online systems
- Ability to manage multiple client requests and priorities
- Previous customer service, hospitality, administrative, or travel experience is helpful but not required
Training & Development Structured onboarding and training are provided to help individuals become familiar with travel resources, reservation processes, supplier platforms, and customer service procedures. Ongoing learning and professional development resources are also available. Work Environment This is a remote opportunity requiring reliable internet access, effective communication skills, and the ability to work independently while providing professional service to clients.
More like this
About this listing
- Source: Aisles & Abroad's official careers site · still listed there on 12 Nov 2026
- Posted 16 Oct 2026
Jobiba never charges you to apply. Never pay to apply or share OTPs, card or bank details.
Role market pulse
How Customer Support demand looks in United States
Live jobs
94
Posted 30d
103
30d movement
+2475%
Remote share
53.2%
Salary listed
83%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · Deidre
Hiring company
Aisles & Abroad
Hospitality & Travel
View the company profile, current openings and hiring details.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
CI
15 days ago
Chicago, Illinois, United States· Remote
$45K – $60K/yr
Customer Service
CI
Chicago, Illinois, United States· Remote
$45K – $70K/yr
LogisticsCustomer Service
CI
Chicago, Illinois, United States· Remote
$50K – $70K/yr
Customer Service
CI
Online | Customer Support – Booking Vacations | We Will Train You
Careers In Travel | Destination PlannersChicago, Illinois, United States· Remote
$40K – $65K/yr
Customer Service
C
Chicago, IL, United States· Full-time· Remote
$175K – $225K/yr
Machine LearningArtificial IntelligenceAIRecruitment
🔔 Get job alerts
New Travel Customer Support Coordinator jobs in Chicago, Illinois, United States, straight to your inbox.
No spam · Unsubscribe anytime