A
Openness To LearnActive ListeningAdaptability
JT
Salary not disclosed
Check market pay for comparable Customer care executive roles before applying.
Role overview
Job description
customer care officer, also known as a customer service officer, is a key role in a business that acts as the primary point of contact between the company and its customers. Their responsibilities include:
Handling inquiries: Responding to customer questions and concerns by phone, email, or other channels
Resolving complaints: Addressing customer complaints and ensuring they are resolved
Improving customer experience: Ensuring customers have a positive experience with the company's products or services
Staying current: Keeping up with the company's products and services
Participating in team meetings: Improving communication methods with the team
Following up: Checking in with customers to ensure they are still satisfied with their purchases
Promoting products and services: Sharing information about additional products or services that might benefit customers
Some skills that are important for customer care officers include:
Empathy, Problem solving, Communication, Active listening, Patience, Tenacity, and Adaptability
More like this
About this listing
- From an employer feed sent through a Jobiba employer account
- First seen by Jobiba 21 Aug 2026
Jobiba does not charge job seekers. Never pay to apply or share OTPs, card or bank details.
Role market pulse
How Customer Care Executive demand looks in India
Live jobs
47
Posted 30d
2
30d movement
Early signal
Remote share
0%
Salary listed
4.3%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Hiring company
Jobiba Technologies
Technology· 11-50
AI-powered hiring. Verified profiles. 500+ companies trust Jobiba.The AI-powered hiring platform trusted by 500+ companies. Search verified jobs, find top candidates, and hire smarter across India. 23,239+ verified jobs
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