A
Openness To LearnActive ListeningAdaptability
JT
Salary not disclosed
Check market pay for comparable Customer care executive roles before applying.
Role overview
Job description
customer care executive (CCE) is a professional who acts as a liaison between a company and its customers to ensure customer satisfaction:
Responsibilities
CCEs are the primary point of contact for customers, responding to questions, issues, and complaints. They also analyze customer feedback to improve customer care strategies.
Skills
CCEs need to have strong communication skills, active listening, and problem-solving abilities. They should also be able to empathize with customers and defuse tense situations.
Channels
CCEs use a variety of channels to communicate with customers, including phone calls, emails, live chats, and social media.
Role
CCEs are critical to maintaining a company's reputation and building customer loyalty. They can shape how customers perceive the brand through their professionalism and ability to satisfy customer needs.
Customer care executives manage all customer interactions via multiple channels like phone calls, emails, live chats, social media etc. They respond to varied customer queries and requests related to orders, payments, product features, technical issues etc
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About this listing
- From an employer feed sent through a Jobiba employer account
- First seen by Jobiba 21 Aug 2026
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Role market pulse
How Customer Care Executive demand looks in India
Live jobs
47
Posted 30d
2
30d movement
Early signal
Remote share
0%
Salary listed
4.3%
Salary trend 1Y
Not enough history
Hiring company
Jobiba Technologies
Technology· 11-50
AI-powered hiring. Verified profiles. 500+ companies trust Jobiba.The AI-powered hiring platform trusted by 500+ companies. Search verified jobs, find top candidates, and hire smarter across India. 23,239+ verified jobs
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