[Internal Hiring]: Services-Outreach Specialist Team Lead

Location: Noida (Work from Office) Experience: 5+ Yrs CTC: ₹12–15 LPA Employment Type: Full-Time About the Role We are looking for an experienced Outreach Specialist Team Lead to lead and mentor a team of 5–8 SDR/Outreach Specialists focused on generating high-quality outbound leads for our software services business. This is a hands-on leadership role where the ideal candidate will actively contribute to outbound prospecting while ensuring consistent team performance and pipeline generation. The candidate should have prior experience in software services/IT services and possess a strong understanding of outbound sales strategies, lead generation, and SDR operations. Key Responsibilities Lead, mentor, and manage a team of 5–8 Outreach Specialists/SDRs. Drive consistent outbound lead generation through email campaigns, LinkedIn outreach, cold calling, and other prospecting channels. Monitor individual and team KPIs including outreach volume, meetings booked, conversion rates, and pipeline contribution. Coach team members on prospecting techniques, objection handling, and best outreach practices. Develop and execute outbound strategies to generate qualified sales opportunities. Collaborate with the Sales and Marketing teams to optimize lead quality and campaign effectiveness. Maintain CRM hygiene and ensure accurate reporting of outreach activities and pipeline metrics. Identify process improvements to increase team productivity and campaign performance. Conduct regular performance reviews and provide constructive feedback to team members. Required Skills & Qualifications Bachelor's degree in Business, Marketing, or a related field. 5+ years of experience in Lead Generation, SDR, Business Development, or Outbound Sales . Minimum 1–2 years of experience leading or mentoring an SDR/Lead Generation team. Strong experience in software services/IT services is mandatory. Hands-on experience with LinkedIn Sales Navigator, Apollo, ZoomInfo, Clay, Lusha, or similar prospecting tools. Experience using CRM platforms such as HubSpot, Salesforce, Zoho CRM, or similar. Strong communication, coaching, and stakeholder management skills. Ability to analyze outreach metrics and improve team performance. Self-driven, target-oriented, and comfortable working in a fast-paced environment. Preferred Qualifications Experience managing outbound campaigns for US, UK, or European markets. Understanding of B2B sales processes and enterprise prospecting. Exposure to AI-powered sales engagement tools is an added advantage. Key Performance Indicators (KPIs) Qualified outbound leads generated. Meetings booked for the sales team. Team productivity and outreach activity. Conversion rates from outreach to qualified opportunities. CRM accuracy and reporting compliance. Achievement of monthly and quarterly lead generation targets. Why Join Us? Opportunity to lead a growing outbound sales function. Collaborative and fast-paced work environment. Exposure to global B2B software services markets. Career growth with ownership and leadership responsibilities.