Manager - Business Development Freight Forwarding

Job Description- Business Development Manager Location: Delhi Branch About the role Reporting Manager: Branch Head Develop New Business all products (Air /Sea Import /Export/ Customs Clearance/ Transportation/ Project) Cover Delhi NCR Market Deep selling to existing Accounts Submit Quotes to customers and do final negotiations with them Roles and Responsibilities Business Development Generate new business opportunities by identifying and targeting potential customers for freight forwarding and other services. Develop and implement strategies to build a strong pipeline of prospects. Establish and maintain relationships with key decision-makers within client organizations. Meet or exceed sales targets and KPIs set by management. Create and execute strategies to increase sales and market share in the freight forwarding sector. Track and analyse sales data to forecast revenue, identify trends, and adjust strategies accordingly. Maintain and grow long-term relationships with existing clients by providing outstanding service and support. Act as the main point of contact for customers and ensure their needs are met in a timely and professional manner. Ensure high levels of customer satisfaction by addressing any issues promptly and following up on sale… Maintain accurate and up-to-date records of sales activities, client communications, and pipeline status in the system. Provide regular updates to management on progress against sales targets and market developments. Prepare reports on sales forecasts, customer feedback, and competitor activities. Work closely with the operations team to ensure smooth execution of freight forwarding services and customer satisfaction. Timely collection of Payments from customers Eligibility Criteria Minimum bachelor's degree. Education in logistics, supply chain management, or operations is a plus. 5+ years of Practical experience in a similar position is an advantage Strong time-management organizational skills and result oriented. Ability to coordinate several tasks at the same time Well-developed negotiation skills Strong communication and writing skills. Advanced knowledge of Microsoft office tools like Word & Excel