Active4mo ago

Branch Service Head

Roots Group·📍 Mohali, Chandigarh, India

Employment

Full-Time

Work mode

On-site

Experience

10–15 years

Salary

Not disclosed

Salary not disclosed

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Overview Requirements Company Similar jobs

Role overview

Job description

Lead branch service operations to ensure timely and quality customer support. Manage preventive and breakdown maintenance to maximize equipment uptime. Supervise and develop service engineers and technicians. Resolve customer issues promptly and maintain high satisfaction levels. Drive service revenue through AMCs, contracts, and spare parts sales. Monitor and achieve service KPIs and branch performance targets. Ensure availability of spare parts, tools, and accurate service documentation. Collaborate with Sales and Operations while ensuring compliance with company policies and safety standards. Requirements 10-15 years of experience in service operations, including at least 3 years in a team leadership role. Experience in industrial equipment, material handling equipment, construction equipment, or automotive service is preferred.

About this listing

Source: Roots Group's official careers site · still listed there on 9 Nov 2026
Posted 29 Jun 2026

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What they are looking for

Skills & requirements

Qualification

Requirements 10-15 years of experience in service operations, including at least 3 years in a team leadership role

Hiring company

Roots Group

Hospitality & Travel

Shop Roots online for our lifestyle collection of men, women, and kids casual apparel, shoes, leather goods and more.

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